Brynn Chadwick
Let's Chat

Hey, I'm Brynn Chadwick

Head of product • Creative technologist • Agency director

Meet me • Linkedin • Get in touch

brynn@mayte.io • ‭0411 026 629‬ • Linkedin

What’s up, I’m Brynn!

Brynn is an expert in creative tech, driven by delivering future-focused solutions for businesses that acquire new customers, increase ROI, and position brands as leaders in their field.

Brynn helps brands innovate with new technologies and experiences, solving business problems with digital strategies that engage and educate.

From using virtual reality to raise awareness for domestic violence to building chatbots to automate business processes — Brynn and the Mayte Digital team put jetpacks on dinosaurs.

 

Work Experience

Work Experience

Head of Product, Director

Mayte JULY 2015 - PRESENT

Building and growing a business to help companies to utilise technology to improve their customer experiences.

Directing a digital agency with a team of 10, solving customer experience problems

Lead Designer & Developer

Marketing Partners April 2013 - July 2015

I wore several hats at Marketing Partners, from UX Designer creating meaningful experiences for clients’ customers, crafting beautiful UIs & brands, developing highly functional & responsive interfaces and designing both digital and print material for campaigns. All our clients were startups.

Several clients have moved to Mayte to follow my excellent service. health.com.au customers grew from 35,000 to 90,000.

Product Manager

Advice Market January 2015 - June 2015

I worked with Advice Market as their UX consultant, ensuring their platform is optimised for the best customer experience, as well as conducting user research and testing to understand their users better each day.

Heavily refined UX, prioritising features against business needs, just launched.

UX & Visual Designer, WordPress Gun

Sitepoint October 2011 - January 2013

I was hired at Sitepoint to maintain their large selection of WordPress websites, as well as design and build new ones. We eventually consolidated the network into one website, which I also was key in during the design phase. I also worked on several internal products working closely with the CEO and Director on a handful of projects.

UX/UI for 3 internal products, including sitepoint.com as well as designed & maintained blog verticals with over 1mil subscribers.

Freelance Designer & Developer

Baffle! inc. 2006 - 2011

My first selection of gigs and work were a range of small businesses, who needed websites to boost their online presence. I designed, built, launched and maintained them.

Worked for over 20+ happy clients.

Other Relevant Experience

Other Experience

Teacher

Academy XI November 2018 - PRESENT

I love sharing my knowledge about Conversational Design, building chatbots and what the future holds for voice technology.

Conversational Design Workshop

Conference Speaker & Presenter

Swarm Conference August 2018

Here I presented a piece on how conversational design and chatbots can continue to help grow and foster online communities. Brands such as Woolworths, Bunnings and Coles were apart of this interactive workshop.

Australia's largest community management conference.

Writer

Brynn Chadwick September 2016 - Present

I write online about conversational design, chatbots, voice technology and how these technologies will shape our future.

Articles written online

Mentor

2017 - Present

Business planning, marketing, selling and making money.

Helping young creatives monetise their passion.

Case Studies & Work

Case Studies & Work

Good Food Month Australia

Visit website: https://goodfoodmonth.com

Good Food Month is a national program run by Fairfax, bringing hundreds of venues to hundreds of punters across six cities. They needed a directory, and I delivered.

Designed & Built a national events website for Fairfax

Visit site

Health.com.au

Read case study: https://brynnchadwick.com/case-study/health-com-au/

I researched, designed and built health’s 2015 website including several features that required excellent UX in order to acquire and retain customers. The site boosted their mobile signup by over 600%, and their Net Happiness Score is up over 35%.

Redesigned UX & UI, developed new website & customer portal. Took customers from 35,000 to 90,000. 600% increase in mobile signups, NPS up 35%.

Read Case Study

Quiip

Visit website: //quiip.com.au/

The social media agency Quiip approached Mayte to get their ageing website redesigned, and address several business goals the previous was lacking.

Redesigned UX & UI, developed website for social media agency to address business needs.

Visit site

Touchstream Media

Visit website: http://touchstream.media/

Touchstream Media needed a website that reflected their high profile and cutting edge media streaming technology, utilised by national media companies across Australia.

Designed & Developed website for startup to address business needs

Visit site

Moments of Spur

Visit website: //momentsofspur.com/

The satorial fashion blog approached me to redesign their website, addressing several user needs and to reinvigorate their brand. User research and testing was done to ensure the site was optimised for the audience.

Redesigned & developed fashion blog for instagram influencer with over 60k followers to match market needs.

Visit site

Cool Beans

Read case study: https://brynnchadwick.com/wp-content/uploads/2016/01/Coolbeans-UXD-case-study.pdf

My time at General Assembly was focussed around researching, understanding, prototyping and testing the user for a coffee-on-demand app.

Researched, understood, prototyped and tested a coffee-on-demand app. Filled in the gaps in my UX knowledge.

Read Case Study

Education

Education

User Experience Design

General Assembly 2015

I took the General Assemlby User Experience Design course to supplement my existing UX knowledge, skills and experience. I learnt a wider UX process, user research and testing methods, and how to apply the results to products.

Expanded already solid UX knowledge, full marks.

Continuous Learning

Self Taught 2005 - Present

Since 2005 my passion for web design and development has driven my learning. I have taught myself several coding languages covering many frameworks. I am always self-improving and staying up to date with the latest and greatest. I use a variety of online courses, sites, tutorials, books and blogs to keep my knowledge fresh, new and full.

Five languages, countless frameworks, thousands of hours of reading and learning time.

Certificate II in Design

TAFE Design School 2009

At TAFE we were taught the ins and outs of a variety of design software including Photoshop, Illustrator and Indesign. Although I was already proficient in PS/Illustrator, learning about the design process was invaluable.

48/50 for final mark. Design process & thinking.

Digital Art Scholarship

National Art School, Sydney 2010

My body of work in Visual Arts won me a scholarship to a digital art course, which was fantastic to use tools such as Photoshop and Illustrator for a purely artistic purpose instead of designing for the user.

48/50, Photography work exhibited in Art Gallery of NSW, won scholarship.

Higher School Certificate

International Grammar School 2010

At highschool I studied Design & Technology, Visual Arts, French, Spanish and English. I loved my languages, and am fluent in French with intermediate Spanish. My photographic body of work for Visual Arts was selected from the top 1% of NSW to be showcased in the National Art Gallery of NSW, and have since sold several prints of my work.

Focus: Design & Technology, Visual Arts, French, Spanish and English. Top 1% in visual arts, top 10% in D&T.

Skills & Knowledge

User Experience Design 5 years User Research methods 2 years Wireframing 5 years Prototyping 3 years User Testing 2 years Visual Design 9 years Sketch 3 years Photoshop 10 years Illustrator 8 years Indesign 2 years Interaction Design 4 years Front-End Development 9 years HTML5 9 years CSS3 9 years Javascript 6 years jQuery 8 years Ionic 1 years AngularJS & Angular2 2 years NodeJS 1 years WordPress 9 years Git 5 years Grunt 2 years Gulp 1 years Bower 3 years

Let's Chat

You can email me or call on 0422 808 381.